Showing posts with label mortgage. Show all posts
Showing posts with label mortgage. Show all posts

Thursday, September 2, 2010

I. Did not. Have. Postal relations. WIth that mailer.

[the formatting is a little weird. This started out as a comment but was too big for blogger.com to accept. D'oh!]

A commenter (Mark) identifying himself as Mr. Harcrow has taken issue with the content of my [original] post. Since he deleted the comment I will not repost it to comment on it.

I will try to summarize and address his concerns. I hope to do so fairly.


1. I have the facts wrong.

My response: I look forward to correction in any factual errors I have made.


2. Misrepresenting oneself as the VA is wrong.

My response: Well, I agree. I will point out that I did not claim SMI was misrepresenting themselves as the VA. Readers can make their own judgement about that. The scan of the actual mailer, with the Seal of the United States, the words "Verterans Affairs" and "Official notice", combined with a total absence of a business name does not seem purpose-built for transparency or clarity.

BTW, it is not entirely clear to me that the Seal is lawfully usable in that manner:

TITLE 18 > PART I > CHAPTER 33 > § 713
§ 713. Use of likenesses of the great seal of the United States, the seals of the President and Vice President, the seal of the United States Senate, the seal of the United States House of Representatives, and the seal of the United States Congress
(a) Whoever knowingly displays any printed or other likeness of the great seal of the United States, or of the seals of the President or the Vice President of the United States, or the seal of the United States Senate, or the seal of the United States House of Representatives, or the seal of the United States Congress, or any facsimile thereof, in, or in connection with, any advertisement, poster, circular, book, pamphlet, or other publication, public meeting, play, motion picture, telecast, or other production, or on any building, monument, or stationery, for the purpose of conveying, or in a manner reasonably calculated to convey, a false impression of sponsorship or approval by the Government of the United States or by any department, agency, or instrumentality thereof, shall be fined under this title or imprisoned not more than six months, or both.


3. I (Mark) have not sent any email or mailer advertising a rate reduction.

My response: I didn't say you did, nor did I say you generated the mailer at all. The mailer itself has the words "rate reduction" on it. The readers may decide for themselves whether or not an advertisement with the words emblazoned with the words "rate reduction" is, _prima facie_, an advertisement for rate reduction. The rate reduction aspect seems to be the smallest of the problems of this mailer, anyhow.


4. I assume you searched for the mortgage company, found my name, and thought I sent the mailer to you.

My response: Close. Since no business name was given I searched for the address, found the company at that address (SMI), found another page related to SMI (http://www.vamortgageconnection.com/contact.php) by address and email, which had Mr. Harcrow's SMI email address on it.

To be fair, the site referenced above no longer gives the 4230 LBJ address and no longer lists the SMI email address. This, combined with some of the content of Mr. Harcrow's removed comment, suggest he has moved on to greener pastures. I accept this, even though the SMI page still lists him as a staff member:
http://www.smimortgage.net/StaffProfiles.aspx?ID=308844

I did not claim you sent the mailer. I did claim:
* the mailer claimed to come from the 4230 LBJ address
* where SMI claims to reside,
* where your company/site VA Mortgage Connection claimed to reside (now changed)
* and on the VAMC site MH's SMI-based email address was given.

That is the sum total of my claims directly or tangentially related to Mr. Harcrow.

5. Deceptive practices are wrong; slander in this type of forum is wrong.

My response: Deceptive practices are disagreeable and ultimately unproductive. Slander is illegal, which is why I didn't do it. The phrase Truth is an absolute defense come to mind. If you believe any of the facts in my post are incorrect, point out the counterfactual information and I will correct it. The approach you are taking appears to be "You claim I did this. I didn't do this, the other people in my office did it." Fine with me. I never claimed you personally did it. I claimed your email address was on a VA-related website related to SMI.

BTW, the TDSML complaint link on your contact page is STILL broken. Specfically, it's missing the http:// prefix so it looks like a relative URL to the server. Your webmaster will know what this means.

Monday, July 26, 2010

Mortgage [kittens] target veterans

When we got our mortgage from the much-loved Guardian Mort. in the Chase building, the rep told us to expect a truckload of mortgage-related knavery in the mail.  I've tried to mention the most obnoxious of the [kittens].

Here's a nifty one that should remind you read carefully and assume the worst.  Imagine your war vet great-grandfather reading this.  Are you ready?  Here we go.




The company does not list their name, only "Interest Rate Reduction Department."   The outside of the mail says "Official Notice" on a fake seal and "Veterans affairs Program Information," as you can see above.  Nice, yes?

On the inside the letter is topped by a bolded line that says Audit Review and the company name is still not revealed.  It helpfully lists a "VA Case #". 

Google shows us that the address in the letter matches this local business:

SMI Lending, Inc.
4230 LBJ Freeway Suite 225
Dallas, TX 75244

This same address appears on vamortgageconnection.com. I am certain that the link to the Texas Department of Savings and Mortgage Lending for complaint lodging on their contact page was broken accidentally and not on purpose.


The email address associated with the company is  mharcrow@smimortgage.com.


[update 2010/09/02: Mr. Harcrow wishes to clarify he was not the source of the mailer. I take him at his word. See below.]

Monday, February 2, 2009

more mortgage scumbaggery

Same schlock as before, only it indicates we should contact lharris@flagshipfinancialgroup.com

Registrant:
WILL FARRAR
2520 N UNIVERSITY AVE
PROVO, Utah 84604
United States

Administrative Contact:
FARRAR, WILL WFARRAR@NFMPROVO.COM
2520 N UNIVERSITY AVE
PROVO, Utah 84604
United States
(801) 380-2240 Fax --

Thursday, January 22, 2009

Extreme VA Mortgage scumbaggery

I have learned to shred mortgage scams without reading them, but this one was so devious that I need to address it.

The front of the trifold mailer says:
"President signs the Veteran's Benefit Act of 2008" and "Immediate economic relief for Veterans.
Well, since the former President did not do that and no special relief has been target for vets I thought I would investigate further and expose this scam.

The inside says
"Bailout Program Eligibility Notice",
then goes on with more hype and misleading crap gleaned from public records. It ends with this footnote:

Mortgage relieve (sic) referred to above is the 2008 Stimulus Act passed this year by Congress and signed by the President. For details please visit http://www.govtrack.us/congress/bill.xpd?bill=h110-5561.

Please do visit that site and read how the bill was not passed and was not signed by the president. The flyer contained an email address eric@yourvapro.com in case anyone has questions about the offer. Does anyone have questions?

Registrant:
Valley Capital Investments.com
170 S interstate plaza dr #300
Lehi, Utah 84043
United States

Administrative Contact:
Austin, Eric eric@yourvapro.com
Valley Capital Investments.com
170 S interstate plaza dr #300
Lehi, Utah 84043
United States
8016024745 Fax -- 8665840606

Friday, December 14, 2007

Post-mortgage scammers

Before we bought the house I was listening to some mortgage-related podcasts. One of them mentioned to be wary of any mortgage-related snailmail and phonecalls you receive after closing.

Boy, were they right.

Each day we get 1-2 pieces of scareware junkmail that mocks up the correspondence to make it look like it came from your mortgage company. There is a tiny asterisk which leads to a footnote that says something "we are scammers, and are not associated with your mortgage company". But how many gullible folks fall for this?

The wife and I are fighting back in a small way. We dutifully mail back each "no postage necessary" envelope back to the mothership. These envelopes contain no information that identifies us. Hopefully {this} return brings income to the USPS and dings the scammers a few cents. We shred and recycle the rest of the packet.